Professional data center support services for mission-critical and revenue-impacting infrastructure in Loudoun County, Virginia — the world's largest concentration of data centers. 30 years of hands-on experience you can count on.
No hidden fees, no surprises. Our rates are clear and competitive for professional data center support in Northern Virginia.
| Service | Rate |
|---|---|
|
Remote Hands
Standard business hours (Mon–Fri 9am–5pm)
|
$150 / hr |
|
After Hours / Weekend Support
Evenings, weekends, and holidays
|
$225 / hr |
|
Emergency Response
Urgent, critical infrastructure issues
|
$300 / hr |
|
Dispatch / Ticket Minimum
Minimum charge per dispatch
|
$100 |
From hardware installs to emergency troubleshooting, we handle the full spectrum of on-site data center work.
IAD Data Center Services offers dedicated technical resources for customers who require consistent onsite support in Northern Virginia data centers.
Use-it-or-lose-it policy: Unused hours expire at the end of the monthly billing cycle. Support hours can be used for remote hands or smart hands services including rack and stack installations, hardware replacement, cabling, troubleshooting, and infrastructure support. Need a custom agreement? Contact us.
Monday through Friday
Standard rates apply
Any service requested outside of normal business hours, including evenings, weekends, and holidays, is considered after-hours support and may be subject to additional rates.
Decades of experience in the facilities that power the internet. Seasoned data center professionals you can trust with your critical infrastructure.
Not consultants fresh out of school. Our team has spent three decades working inside the facilities we serve.
We're local to Data Center Alley. Short travel times mean faster response and lower costs for you.
Consistent technicians who learn your environment. No anonymous contractors — you'll know who's touching your gear.
Background-checked, insured, and experienced. We meet the compliance requirements of major colocation providers.
Whether you need one-time support or a dedicated monthly plan, we're ready to help. Reach out and we'll get back to you fast.
Based in Loudoun County, Virginia — servicing the world's largest data center market. Available around the clock for your critical infrastructure needs.
At IAD Data Center Services, our mission is to deliver dependable, professional data center support that our clients can trust around the clock. With 30 years of hands-on experience in Northern Virginia's data center corridor, we understand that uptime isn't just a metric — it's the foundation of your business. We treat every rack, every cable, and every dispatch with the same care and urgency as if it were our own.